What is knowledge management?
The process whereby knowledge seekers are linked with knowledge sources, and knowledge is transferred ~ Dr. Arthur J. Murray
Knowledge Management is the collection of processes that govern the creation, dissemination, and utilization of knowledge ~ Brian (Bo)Newman, 1991
Knowledge management is the management of the organization towards the continuous renewal of the organizational knowledge base - this means e.g. creation of supportive organizational structures, facilitation of organizational members, putting IT-instruments with emphasis on teamwork and diffusion of knowledge (as e.g. groupware) into place. ~ Thomas Bertels
A Unified Model Of Dynamic Organizational KM- Nonaka dan Takeuchi
The SECI Model :
- Tacit knowledge -
- Explicit knowledge
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